Something is not working

I am not getting notifications

Check the obvious one first: notifications for Christian Blocker have to be allowed in your phone settings. Android turns them off by default on newer versions.

Then check battery optimisation. Set the app to Unrestricted — aggressive battery saving is the most common reason a reminder never fires, especially on Samsung and Xiaomi phones.

If you have reminders set but nothing arrives at the right time, open the reminder and save it again. That reschedules it.

My data is missing after reinstalling

Sign in with the same account you used before. Your streak, journal, badges and everything else live with your account, not with the phone.

Give it a moment on the first open — it pulls everything back down.

If you signed up with a different email by mistake, that is a separate account with its own empty history. Write to us and we can help you work out which one is which.

If that does not settle it, this is one to send to us — write to hello@christianadultblocker.com or write to our inbox, because the answer depends on your own account.

The app keeps crashing or freezing

Close the app fully and reopen it. If it keeps happening, check the Play Store for an update — a fix may already be out.

If it crashes on one particular screen every time, that is genuinely useful to know. Tell us which screen and what you tapped just before, and we can usually find it from that.

If that does not settle it, this is one to send to us — write to hello@christianadultblocker.com or write to our inbox, because the answer depends on your own account.

How do I contact a real person?

Use the Contact support button at the bottom of the help centre. It opens a conversation with us inside the app, so nothing lands in your email.

Tell us what you were trying to do and what happened instead. If it is about a charge, include the date.

This is a small team, so it is not instant — but every message is read by a person, not a bot.

If that does not settle it, this is one to send to us — write to hello@christianadultblocker.com or write to our inbox, because the answer depends on your own account.